FAQs
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What are your plans around COVID-19?
A. As of, March 16, 2020 we will not have in office consultations. All hair system designs will happen via FaceTime, Google Hangouts, phone, e-mail, or through our website. Read more HERE
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Does it itch?
Clients only experience itching when its time to get the hair system re-applied (half systems). If you have sensitive skin, we encourage clients to wear a wig cap underneath their hair system.
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Will the adhesive harm my hair follicles and skin?
Adhesives are for half hair systems only. Clients can still grow their hair underneath the hair system. Glues and tapes do not change the timing of hair growth.
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Is it human hair?
Yes, all hair systems are created with 100% European human hair.
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How often is maintenance?
Half hair systems use adhesive, we require clients to return every 2-3 months. Tape needs to get adjusted weekly or bi-monthly depending on skin e.g. oily, dry. Full hair systems, treat as you would your normal hair. If you use an adhesive on your full hair system, we ask clients to clean the hairline weekly
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How long does a standard system last?
Half hair systems 9-12 months. Full hair systems 2 years when properly maintenance.
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Do you recommend products if I maintain from home?
Half hair systems: Yes, ghost bond platinum glue and Hairskeen hair tape. Both are strong and gentle on the skin. Full hair systems do not require any glues or tapes. Clients are to use what they have at home on hair systems for cleaning and styling. If the hair does not feel the same after cleaning and or styling, please rinse your system with another product.
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Will people stare?
No. Hair systems when applied correctly will look like your natural hair.
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Can I order a hair system online?
Yes. Shop pre-designed hair systems HERE and create your hair system from scratch HERE - What makes a hair system different than a wig?
A TCC hair systems are created with European hair strands. They also match your skin complexion, has custom hair texture, custom hair color, custom styling, custom cut, last 2 years for full systems, last 1 year for half systems, and can be treated like real hair every day. You can also change your hair color, hairstyle, and hair texture after your hair system is made. Hair systems can be washed daily, withstand heat daily, and withstand multiple chemical dye applications. - How long does the hair system last?
Full hair systems last a minimum of 2 years if properly maintained. Half hair systems (toppers) last 9-12 months with required maintenance every 2-3 months. - Can I select XS, S, M, L cap size instead of providing custom measurements?
Yes. Each size is listed on each hair system option. See measurements page for size chart - I haven't started my chemotherapy treatment yet, is it okay to measure my scalp considering I still have hair?
Yes. Get as close to your scalp as possible so you have a great fit. We suggest parting your hair the placing the measuring tape on your part. - How often can I wash my hair system?
As often as needed however, each hair system has a specific wash schedule. See the product description for wash schedule. - What activities can I do in my hair system?
You can partake in all physical activities. Sleeping, running, exercising, intimacy, sports, and swimming. We do not recommend diving. For extra confidence while doing physical activities, please contact us. Please see our client jumping off a 30ft cliff into water with no adhesive HERE - Are hair systems surgical?
No. All hair systems are non-surgical. -
I'm a male, how can I purchase a TCC Hair System and submit measurements?
There are two pre-designed male systems - Jesus and Anthony. These are two basic male full and half hair systems. If the two options do not meet your expectations, design your male hair system from scratch HERE. Submit a picture with order number for accuracy. See how to measure your scalp HERE to ensure the perfect fit
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I don't like my hair color, how can I get this fixed?
All clients can get their hair systems color corrected within 24 hours. Online orders are sent images and videos to confirm hair color is correct. After the 24 hour window, clients will need to reschedule color correction and pay service fee. Please keep this in mind when designing and purchasing your hair system