Hair systems and toppers are handmade to order and ships once color and style are approved. We value every purchase, and we do our best to honor all shipping requests to ensure you receive your items as quickly as possible. To guarantee that an item reaches you when expected, please read the shipping policy below.
Hair system shipping times:
Half wefts hair systems 30 days
Full lace hair systems 7 months
Business Shipping Hours:
Monday – Friday, 9AM – 7PM CT, excluding national holidays. We see clients everyday and staff personally wraps and ships orders during work days.
Hair systems ordered after company hours will get processed the next business day. Items ordered on weekends, will get processed the following Monday.
All items are shipped FedEx Express and a signature is required upon delivery.
$40 Non continental America
If customs charges occur please note that you, the buyer, is 100% responsible for the fees. We, the seller, is not responsible for customs charges. Please note that international orders can take up to 4 weeks to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is completely out of our hands.
For international orders, if your package is unclaimed and returned back to us, we will not refund the amount of the products and will not refund shipping cost. An invoice will get sent to buyer to re-ship.
We do not provide a return shipping label within our packaging as return international shipments are the customer’s responsibility. TCC Hair Loss Clinic is not responsible for any additional shipping costs for returns and exchanges, and we do not assume responsibility for reimbursement of compensation of returned packages lost in transit without proof of delivery to TCC Hair Loss Clinic.