- Can I order a hair system online?
Yes. Shop pre-designed hair systems HERE and create your hair system from scratch HERE
- What makes a hair system different than a wig?
A TCC hair system matches your skin complexion, has custom hair texture, custom hair color, custom styling, custom cut, last 2 years for full systems, last 1 year for half systems, and can be treated like real hair every day. You can also change your hair color, hairstyle, and hair texture after your hair system is made. Hair systems can be washed daily, withstand heat daily, and withstand multiple chemical dye applications. Traditional wigs cannot do this.
- How long does the hair system last?
Full hair systems last a minimum of 2 years if properly maintained. Half hair systems (toppers) last 9-12 months with required maintenance every 2-3 months.
How do I provide my scalp measurements online?
See our measurements page for both female and male hair systems and both full and half hair systems. Custom hair systems are an extra $300
I ordered my hair system online however, I would like a virtual consultation to ensure my order is correct. How do I schedule this consultation?
Call (781) 613-3816 Monday - Friday from 9 AM - 5 PM CST or e-mail email@example.com. We'll schedule your virtual consultation to speak with a hair systems specialist.
- Can I select XS, S, M, L cap size instead of providing custom measurements?
Yes. Each size is listed on each hair system option. See measurements page for size chart
- I haven't started my chemotherapy treatment yet, is it okay to measure my scalp considering I still have hair?
Yes. Get as close to your scalp as possible so you have a great fit. We suggest parting your hair the placing the measuring tape on your part.
- How often can I wash my hair system?
As often as needed however, each hair system has a specific wash schedule. See the product description for wash schedule.
- What activities can I do in my hair system?
You can partake in all physical activities. Sleeping, running, exercising, intimacy, sports, and swimming. We do not recommend diving. For extra confidence while doing physical activities, please contact us. Please see our client jumping off a 30ft cliff into water with no adhesive HERE
- Is this surgical?
No. All hair systems are non-surgical
I'm a male, how can I purchase a TCC Hair System and submit measurements?
There are two pre-designed male systems - Jesus and Anthony. These are two basic male full and half hair systems. If the two options do not meet your expectations, design your male hair system from scratch HERE. Submit a picture with order number for accuracy. See how to measure your scalp HERE to ensure the perfect fit
I don't like my hair color, how can I get this fixed?
All clients can get their hair systems color corrected within 24 hours. Online orders are sent images and videos to confirm hair color is correct. After the 24 hour window, clients will need to reschedule color correction and pay service fee. Please keep this in mind when designing and purchasing your hair system