New Update: Starting July 2022, clients can shop in-stock items from the website. Systems will ship between 1-3 business days. Call the office for more information.
How long does it take to make custom orders?
Half weft hair systems take 2 months. Full hair systems take 6-7 months.
Do you have hair systems in the salon?
Our Dallas, TX salon will open August 2022. Please shop online or contact our office to design
Could I design a full lace hair systems?
Yes. Please call or email the office to order. This hair system type takes 6-7 months to create
Does half weft hair systems cost less?
No. There is no difference in cost. There is a difference in time
What hair system type are the pre-made hair systems I see online?
These are half-weft hair system. If you'd like a hair system shown online in a full open scalp hair system, please contact our office
Is it human hair?
Yes. All hair systems and toppers are created with 100% Eastern European hair from trade. Donors enter our office and request to trade
How long will it last?
All hair systems last 2 years minimum if properly maintained
Can I wear my hair system everyday?
Do you take insurance?
We are currently out-of-network with all major insurance companies. Clients are asked to call their insurance before purchasing to determine cost. Clients are reimbursed by their insurance company
Do you accept Cryptocurrency as payment?
Can I part my hair system anywhere? Example: pigtails, half up/half down hairstyles
Yes, however, only for open scalp hair systems. Half weft hair systems can get parted at the top area of hair system (ear to ear and front to the middle of system)
Do you sell toppers?
Yes. Please scroll down to see an example
How often can I wash my hair replacement?
1-2 times per month with both shampoo and conditioner
How to I dry my hair system?
Air drying or a hand dryer is fine. Comb while hand drying. Combing while wet and/or while drying helps shape the hair system (flat/neat)
What products to use on hair system?
Clients could use any product they deem fit for styling. Refrain from heavy oils before applying heat. Light oils and hair spray work best for hydrating and holding styles. As for shampoos and conditioners, we suggest sulfate free products to help keep color, moisture, and integrity
What to do if my hair system arrives with lace uncut along the hairline?
Any areas with lace showing with no hair should get cut. Please call the office if you'd like assistance
Can I do physical activities in my hair system?
You can partake in all physical activities. For extra confidence while doing physical activities, please contact us. Watch client jump off cliff into water with no adhesive HERE
My hair system arrived however, I would like to change the hair color. What should I do?
Color corrections happen within 24 hours with no charge to client. Clients are sent images and videos to confirm hair color is correct before shipping. After the 24 hour window, a color correction fee is responsible by the client
My hair system feels a little big. What should I do?
Inside the hair system are straps and hooks. Adjust these items for a tighter fit. If the hair systems still feels loose, call the office to confirm return to make it smaller. This fix takes 1-2 months
Can I pay extra to have my hair system done immediately?
Due to our process, no. Orders are worked by the FIFO method - first in, first out
How do I determine my head size?
Soft measuring tape works best
Front to Nape
Ear to ear forehead
Ear to ear over top head
Temple to temple round back
Nape of neck