1. How long does it take to make?

      Full hair systems take between 2-2.5 months. Half weft hair systems take 1 month

    2. Does half weft hair systems cost less?

      Yes, $500 less. Use code, "HALFWEFTS" at checkout

    3. Is it human hair? 

      Yes. All hair systems are created with human hair from Eastern Europe

    4. How long will it last? 

      All hair systems last 2 years minimum

    5. Can I wear my hair system everyday? 

      Yes. You can wear your hair system daily

    6. Do you take insurance?

      We are currently out-of-network with all major insurance companies. Clients are asked to call their insurance before purchasing to determine cost

    7. Can I part my hair system anywhere? Example: pigtails, half up/half down hairstyles

      Both hair system types can part anywhere. A scalp is shown with full scalp hair system. Wefts are shown with a half weft hair system

    8. Are hair systems available in office to purchase? 

      Yes. Note: minimal selection is available in the office. The company designs hair systems from scratch for clients

    9. Do you design toppers? 

      We're testing toppers with special clients. We will have an update on this 11/1/2021

    10. How often can I wash my hair replacement?

      1-2 times per month with both shampoo and conditioner 

    11. How to I dry my hair system? 

      Air drying or a hand dryer is fine. Use a wide tooth comb when using the hand drying. Combing while wet and/or while drying helps shape the hair system (flat/neat)

    12. What products to use on hair system? 

      Clients are open to use any product they deem fit for styling. Refrain from heavy oils before applying heat. Light oils and hair spray work best for hydrating and holding styles. As for shampoos and conditioners, we suggest sulfate free products to help keep color, moisture, and integrity

    13. What to do if my system arrives with lace uncut along the hairline? 

      Any areas with lace showing with no hair should get cut

    14. Can I do physical activities in my hair system?

      You can partake in all physical activities. For extra confidence while doing physical activities, please contact us. Watch client jump off cliff into water with no adhesive HERE

    15. My hair system arrived however, I would like to change the hair color. What can I do?

      Color corrections happen within 24 hours on the company. Clients are sent images and videos to confirm hair color is correct before shipping. After the 24 hour window, a color correction fee is responsible by the client

    16. My hair system feels a little big. What should I do? 

      Inside the hair system are straps and hooks. Adjust these items for a tighter fit. If the hair systems still feels loose, call the office to confirm return to make it smaller. This fix takes 2-4 weeks 


    17. Can I pay extra to have my hair system done immediately?

      No. Orders are worked by the FIFO method - first in, first out. 

    18. How do I determine my head size?

      SOFT MEASURING TAPE REQUIRED

      Measuring Chart

      SMALL

      MEDIUM

      LARGE

      Circumference

      21.5"

      22.5"

      23.5"

      Front to Nape

      13.5"

      14.5"

      15.5"

      Ear to ear forehead

      11"

      11.5"

      12"

      Ear to ear over top head

      12"

      12.5"

      13.5"

      Temple to temple round back

      14"

      14.5"

      15.5"

      Nape of neck

      5"

      5.5"

      6"