FAQs
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Covid-19 restrictions
Our office in located inside a medical tower. Clients are required to schedule an appointment before coming to the office. Team members have to clean after each client is seen and properly prepare hair systems that have been tried on and touched.
Virtual consultations are available Monday - Friday 9 AM - 5 PM. Call (832) 271-6984 to schedule.
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How long does it take to make?
Hair systems take between 3-4 months. Depending on the design specifications determines your ETA
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How often can I wash my hair replacement?
Anytime when needed however, we suggest not washing more than 3 times per month
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Can I do physical activities in my hair system?
You can partake in all physical activities. Sleeping, running, exercising, intimacy, sports, and swimming. We do not recommend diving. For extra confidence while doing physical activities, please contact us. See client jumping off a 30ft cliff into water with no adhesive HERE
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I don't like my hair color, how can I get this fixed?
Color corrections happen within 24 hours on the company. Clients are sent images and videos to confirm hair color is correct. After the 24 hour window, the color correction fee is responsible by the client.
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How do I know my cap size?
SOFT MEASURING TAPE REQUIRED
Measuring Chart
SMALL
MEDIUM
LARGE
Circumference
21.5"
22.5"
23.5"
Front to Nape
13.5"
14.5"
15.5"
Ear to ear forehead
11"
11.5"
12"
Ear to ear over top head
12"
12.5"
13.5"
Temple to temple round back
14"
14.5"
15.5"
Nape of neck
5"
5.5"
6"