1. COVID-19 Rules 

        Due to coid-19, the office is open for appointments.

        All clients are required to wear a mask inside the building and inside the office. 

        Clients are asked to bring only one guest if needed. Guest will wait in waiting area in office unless called in to aid during consult. 

        We are paperless. All clients will be e-mailed the necessary documents during consultation. 

      2. I need a consultation, what to do? 

        All clients can be seen in-office or virtually. Call the office (281) 271-6984 to book your appointment.

      3. What brands do you carry? 

        We design and sell our own brand. Everything is custom and created with 100% European human hair. We do not sell synthetic wigs. We're also not a wig store. Do not expect to see a vast amount of pieces to select from. Clients build their hair system and extensions.

      4. How long does it take to make?

        Hair systems usually take between 30-45 days. Depending on the design specifications determines your ETA. This is a meticulous process and time is needed. 

      5. Will the adhesive harm my hair follicles and skin? 

        Adhesives are for half hair systems only. Clients can still grow their hair underneath the hair system. The adhesive will not hinder hair growth

      6. Is it human hair?

        Yes, all hair systems are created with 100% European human hair. Hair Systems and extensions are created from different hair origin

      7. How often is maintenance? 

        We require clients to return every 3-4 weeks for half hair systems. The adhesive used needs to get changed weekly or bi-monthly depending on skin e.g. oily, dry

        Full hair systems, do not require maintenance as no adhesive is used. Clients can put on/off full hair systems without our assistance. If you use an adhesive on your full hair system, we ask you to clean the hairline weekly with a warm cloth

      8. Can I order a hair system online?  

        Yes. Shop pre-designed hair systems HERE and contact us to create a custom design

      9. How long does the hair system last?

        Full hair systems last a minimum of 2 years if properly maintained. Half hair systems last 9-12 months with required maintenance every 3-4 weeks

      10. I haven't started my chemotherapy treatment yet, is it okay to measure my scalp considering I still have hair? 

        Yes. Get as close to your scalp as possible so you have a great fit. We suggest parting your hair the placing the measuring tape on your part

        Clients visiting the office get a 3D scan done

      11. How often can I wash my hair system?

        As often as needed however, each hair system has a specific wash schedule

      12. What activities can I do in my hair system?

        You can partake in all physical activities. Sleeping, running, exercising, intimacy, sports, and swimming. We do not recommend diving. For extra confidence while doing physical activities, please contact us. Please see our client jumping off a 30ft cliff into water with no adhesive HERE

      13. I'm a male, how can I purchase a TCC Hair System and submit measurements?

        Half hair systems require an in-office consultation for accurate measurements. Full hair systems, males will follow instructions given by our Hair Systems Specialist 

      14. I don't like my hair color, how can I get this fixed?

        All clients can get their hair systems color corrected within 24 hours. Online orders are sent images and videos to confirm hair color is correct. After the 24 hour window, clients will need to reschedule color correction and pay the full service fee. Please keep this in mind when designing and purchasing your hair system