1. How long does it take to make?

      Full hair systems take between 3-4 months. Half weft hair systems and toppers take 1-2 months. 

    2. Do you have wigs and toppers in store (office)? 

      No. As of January 2022, THLC is a virtual hair clinic. Eligible clients are mailed a demo hair system for virtual consultation

    3. Does half weft hair systems cost less?

      Yes

    4. Is it human hair? 

      Yes. All hair systems and toppers are created with 100% Eastern European hair from trade. Donors enter our office and request to trade

    5. How long will it last? 

      All hair systems last 2 years minimum if properly maintained 

    6. Can I wear my hair system everyday? 

      Yes

    7. Do you take insurance?

      We are currently out-of-network with all major insurance companies. Clients are asked to call their insurance before purchasing to determine cost. Clients are reimbursed by their insurance company

    8. Do you accept Cryptocurrency as payment?

      Yes. We accept Bitcoin, Ethereum, Dogecoin, Litecoin, Dai, USD Coin, and Bitcoin Cash

    9. Can I part my hair system anywhere? Example: pigtails, half up/half down hairstyles

      Both hair system types can part anywhere. A scalp is shown with full scalp hair system. Wefts are shown with a half weft hair system

    10. Do you sell toppers? 

      Yes

    11. How often can I wash my hair replacement?

      1-2 times per month with both shampoo and conditioner 

    12. How to I dry my hair system? 

      Air drying or a hand dryer is fine. Comb while hand drying. Combing while wet and/or while drying helps shape the hair system (flat/neat)

    13. What products to use on hair system? 

      Clients could use any product they deem fit for styling. Refrain from heavy oils before applying heat. Light oils and hair spray work best for hydrating and holding styles. As for shampoos and conditioners, we suggest sulfate free products to help keep color, moisture, and integrity

    14. What to do if my hair system arrives with lace uncut along the hairline? 

      Any areas with lace showing with no hair should get cut. Please call the office if you'd like assistance 

    15. Can I do physical activities in my hair system?

      You can partake in all physical activities. For extra confidence while doing physical activities, please contact us. Watch client jump off cliff into water with no adhesive HERE

    16. My hair system arrived however, I would like to change the hair color. What should I do?

      Color corrections happen within 24 hours with no charge to client. Clients are sent images and videos to confirm hair color is correct before shipping. After the 24 hour window, a color correction fee is responsible by the client

    17. My hair system feels a little big. What should I do? 

      Inside the hair system are straps and hooks. Adjust these items for a tighter fit. If the hair systems still feels loose, call the office to confirm return to make it smaller. This fix takes 2-4 weeks. Due to Covid-19, this time could get extended

    18. Can I pay extra to have my hair system done immediately?

      No. Orders are worked by the FIFO method - first in, first out

    19. How do I determine my head size?

      Soft measuring tape works best
    1. Measuring Chart

      SMALL

      MEDIUM

      LARGE

      Circumference

      21.5"

      22.5"

      23.5"

      Front to Nape

      13.5"

      14.5"

      15.5"

      Ear to ear forehead

      11"

      11.5"

      12"

      Ear to ear over top head

      12"

      12.5"

      13.5"

      Temple to temple round back

      14"

      14.5"

      15.5"

      Nape of neck

      5"

      5.5"

      6"