Orders placed on www.tcchairloss.com and in office can be delivered both domestic and international. TCC Hair Loss Clinic does not ship to P.O. Box, APO/FPO address, or UPS pick-up locations. We deliver to hotels for brides and emergency cases only.
*Please note that a signature confirmation is required for all www.tcchairloss.com orders over $500
Delivery timelines will apply from the order shipment date. Orders placed Monday through Friday are reviewed, designed, and shipped 30-45 days after order is placed. Orders placed on weekends and bank holidays will be processed on the following business day.
Orders are delivered Monday through Saturday, where Saturday delivery service is available. Sunday and holiday delivery is not available.
For security reasons, we do not allow the rerouting of the packages. For orders requiring signature on delivery FedEx will make 3 attempts to deliver your package. After the 3rd unsuccessful attempt, the package will go back to our office at 2323 S Voss Road 125-A Houston, TX 77057. Clients will get notified of the return and requested to either pick-up in office or request re-shipment.