Orders placed on www.tcchairloss.com and in office can be delivered both domestic and international. TCC Hair Loss Clinic does not ship to P.O. Box, APO/FPO address. We deliver to hotels for brides on emergency cases only.
A signature confirmation is required for all www.tcchairloss.com orders.
Delivery timelines will apply from the order design date. Hair systems ship 20-40 days after an order is placed. Orders placed on weekends and bank holidays will be processed on the following business day.
Orders are delivered Monday through Saturday, where Saturday delivery service is available. Sunday and holiday delivery is not available.
For security reasons, we do not allow the rerouting of the packages. For orders requiring signature on delivery FedEx will make 3 attempts to deliver your package. After the 3rd unsuccessful attempt, the package will go back to our office. Clients will get notified of the return and requested to either pick-up in office or request re-shipment. Clients can however intercept their order requesting the carrier to deliver the package at the hub for pick up. A valid license is required to pick up at FedEx hub locations.