Orders placed on www.tcchairloss.com and in office can be delivered both domestic and international. TCC Hair Loss Clinic does not ship to P.O. Box, APO/FPO address. We deliver to hotels for brides on emergency cases only.
A signature confirmation is required for all www.tcchairloss.com orders.
Delivery timelines will apply from the order shipment date. Orders placed Monday through Friday are reviewed, designed, and shipped 15-25 days after an order is placed. Orders placed on weekends and bank holidays will be processed on the following business day.
Orders are delivered Monday through Saturday, where Saturday delivery service is available. Sunday and holiday delivery is not available.
For security reasons, we do not allow the rerouting of the packages. For orders requiring signature on delivery FedEx will make 3 attempts to deliver your package. After the 3rd unsuccessful attempt, the package will go back to our office. Clients will get notified of the return and requested to either pick-up in office or request re-shipment. Clients can however intercept their order requesting the carrier to deliver the package at the hub for pick up. A valid license is required to pick up.
Will the adhesive harm my hair follicles and skin?
Adhesives are for half hair systems only. Clients can still grow their hair underneath the hair system. Glues and tapes do not change the timing of hair growth.
Is it human hair?
Yes, all hair systems are created with 100% European human hair.
How often is maintenance?
Half hair systems use adhesive, we require clients to return every 2-3 months. Tape needs to get adjusted weekly or bi-monthly depending on skin e.g. oily, dry. Full hair systems, treat as you would your normal hair. If you use an adhesive on your full hair system, we ask clients to clean the hairline weekly
How long does a standard system last?
Half hair systems 9-12 months. Full hair systems 2 years when properly maintenance.
Do you recommend products if I maintain from home?
Half hair systems: Yes, ghost bond platinum glue and Hairskeen hair tape. Both are strong and gentle on the skin. Full hair systems do not require any glues or tapes. Clients are to use what they have at home on hair systems for cleaning and styling. If the hair does not feel the same after cleaning and or styling, please rinse your system with another product.
Will people stare?
No. Hair systems when applied correctly will look like your natural hair.