FAQs
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What are your plans around COVID-19?
A. As of, March 16, 2020 we will not have in office consultations. All clients will be seen during a virtual consultation or designed online through our website until further notice.
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Will the adhesive harm my hair follicles and skin?
Adhesives are for half hair systems only. Clients can still grow their hair underneath the hair system. The adhesive does not change the timing of hair growth
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Is it human hair?
Yes, all hair systems are created with 100% European human hair
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How often is maintenance?
Half hair systems use adhesive, we require clients to return every 2-3 months. Tape needs to get adjusted weekly or bi-monthly depending on skin e.g. oily, dry. Full hair systems, treat as you would your normal hair. If you use an adhesive on your full hair system, we ask clients to clean the hairline weekly
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Can I order a hair system online?
Yes. Shop pre-designed hair systems HERE and create your hair system from scratch HERE - How long does the hair system last?
Full hair systems last a minimum of 2 years if properly maintained. Half hair systems (toppers) last 9-12 months with required maintenance every 2-3 months - I don't know how to measure my scalp?
We will provide you with instructions after purchase. Select any size online. However, custom measurements is an additional cost - I haven't started my chemotherapy treatment yet, is it okay to measure my scalp considering I still have hair?
Yes. Get as close to your scalp as possible so you have a great fit. We suggest parting your hair the placing the measuring tape on your part - How often can I wash my hair system?
As often as needed however, each hair system has a specific wash schedule. See the product description for wash schedule - What activities can I do in my hair system?
You can partake in all physical activities. Sleeping, running, exercising, intimacy, sports, and swimming. We do not recommend diving. For extra confidence while doing physical activities, please contact us. Please see our client jumping off a 30ft cliff into water with no adhesive HERE -
I'm a male, how can I purchase a TCC Hair System and submit measurements?
Yes, for full hair systems only. Half hair systems require a consultation for accurate measurements. Ex: Anthony hair systems
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I don't like my hair color, how can I get this fixed?
All clients can get their hair systems color corrected within 24 hours. Online orders are sent images and videos to confirm hair color is correct. After the 24 hour window, clients will need to reschedule color correction and pay service fee. Please keep this in mind when designing and purchasing your hair system